Privacy Policy

Muslimspouse.com Privacy Policy

At Muslimspouse.com, we hold the safety and privacy of our customers in the highest possible regard. This privacy policy contains a full overview of our approach to the collection, storage, use and distribution of data from website visitors and customers.

Upon accessing the Muslimspouse.com website, the visitor expressly agrees to consent with all aspects of this privacy policy without exception. If you are unable or unwilling to agree to any of the terms set out in this document, you are forbidden from accessing Muslimspouse.com or making use of any of the services we provide.

Please note that this privacy policy is correct as of (DATE), though may be added to or amended at any time and without the provision of advance notice.

If you require clarification of any of the terms set out in this privacy policy, please contact a member of the team at Muslimspouse.com before accessing our website.

Information Gathered by Muslimspouse.com

Muslimspouse.com gathers two main types of information from its customers:

  1. Information submitted directly by the customer
    • When opening a membership with Muslimspouse.com, you will need to provide personal data including your full name, your date of birth, contact details, employment information, educational qualifications, your main interests and so on.
    • Where payment is required to open a membership, you also need to provide full payment information such as your credit card number or bank account details.
    • Muslimspouse.com may also contact the customer from time to time with polls, surveys or requests to share success stories with the Muslimspouse.com community.
    • All information published by customers via the Muslimspouse.com website and their accounts is shared willingly and solely at their discretion.
  2. Information not submitted directly by the customer
    • All visits to the Muslimspouse.com website are tracked, resulting in the automatic storage of information like the date and time of the visit, which pages were accessed and how the Muslimspouse.com website was interacted with in general.
    • We also automatically store device-specific information including the IP address of the user, the type of device used to access our website, the operating system it was running and other items of data collected by cookies.
Please note that neither of these lists are exhaustive, but are simply indicative of the type of information we collect that is submitted directly by the customer or otherwise.

Our Use of Customers’ Information

Most of the information we collect from customers is used for the following reasons:

  • To facilitate the services provided by Muslimspouse.com
  • For general account management purposes and improved customer support
  • To enable us to improve the products and services we offer our customers
  • For conducting market research and analysis
  • As an important security precaution to safeguard ourselves and our customers
  • To determine which additional products and services may be of interest to you
  • To liaise with law enforcement officials in the case of suspected fraud
  • For general quality improvement and staff training purposes
Your personal information will only be used for internal marketing and promotional purposes - i.e. by the Muslimspouse.com brand and its partners/subsidiaries only.

Our Policy on Sharing Customers’ Information

Under no circumstances will your personal information be sold, rented, traded or shared for any reason other than those clearly specified in this privacy policy.

Your personal information (in part or in full) will only be shared for the following reasons:

  • To facilitate the services we provide, as it is necessary for your information to be shared with other users of the Muslimspouse.com platform in order to successfully make matches.
  • To bring products, services and special offers you may be interested in to your attention, either from the Muslimspouse.com brand or own approved partners/subsidiaries.
  • To pursue legal action or comply with courts of law in the event that the services of Muslimspouse.com are suspected to have been used for illegal purposes.

If you have any questions or concerns regarding the way Muslimspouse.com shares your personal information, please contact a member of our customer support team for clarification.

Access to and Control of Your Personal Information

It is the sole obligation of the customer to ensure that the information they submit (and is subsequently stored on the Muslimspouse.com platform) is accurate, up to date and complete. The company accepts no responsibility for any consequences that may occur due to members’ submission of inaccurate information, or allowing their stored personal information to become outdated.

If you believe any of your private information stored by Muslimspouse.com is incorrect, please contact a member of our customer support team to organise the necessary adjustments.

The customer also has the right to request the complete removal of their information from Muslimspouse.com’s servers, though doing so will result in immediate and permanent account termination. In addition, the company is under no obligation to comply with such requests, with the exception of customers from territories like the European Union where additional rights are afforded.

You may also request to opt out of the marketing and promotional services all Muslimspouse.com members agree to upon signing up, by getting in touch with a member of our customer support team directly. However, we are under no obligation to authorize such requests.

How Muslimspouse.com Safeguards Private Information

At Muslimspouse.com, we use the most robust physical and virtual safeguards at our disposal to protect our customers and their private information. However, it is not possible for even the most advanced security systems in the world to guarantee impenetrable protection and flawless security.

Consequently, Muslimspouse.com accepts no liability or responsibility whatsoever for any consequences that may occur due to any data breach or unauthorized access to our servers that may occur, unless as a direct result of our own actions or inaction.

The customer accepts that while Muslimspouse.com makes every possible effort to safeguard members’ personal information, flawless safety cannot be guaranteed by any security system.

How Long Does Muslimspouse.com Store Personal Information?

The personal information we collect will be stored for as long as necessary to facilitate the services requested by the customer in question, or for as long as the law of Pakistan allows.

All personally identifying information and financial information is deleted when a user’s account is terminated, though we may retain certain elements of non-personally identifying information for quality, training, security and market research purposes.

Use of Cookies

Muslimspouse.com uses cookies to gather and store certain types of information from customers upon accessing the Muslimspouse.com website. When you access the Muslimspouse.com website for the first time, a small file known as a cookie will be placed on your computer.

This cookie is used to store exclusively non-personally identifying information, such as your location, your language preferences, the time of your visit, of your preferred currency and so on.

Cookies are used purely to improve the user experience and we therefore strongly recommend allowing cookies to be stored on your computer. However, it is possible to delete all cookies from your system and block all future cookies - please consult the ‘Help’ section of your web browser for more information.

Changes to This Privacy Policy

If any significant changes of relevance to our members are made to this privacy policy, an email will be sent outlining the alterations accordingly. However, only those who are registered with Muslimspouse.com and have provided accurate contact information will receive this email.

General visitors to the Muslimspouse.com website will not be informed of changes to this privacy policy at any time.

In the event that this privacy policy is altered, all Muslimspouse.com members are obliged to consult the alterations carefully and ensure their full understanding of and compliance with the amendments. Clarification of any new terms can be sought by contacting the Muslimspouse.com customer support team, but the customer must agree to comply with all aspects of this privacy policy to make use of the services provided by Muslimspouse.com.

Contact the Team at Muslimspouse.com

Our aim is to make this privacy policy as clear and easy to understand as possible for the benefit of our customers.

If you have any questions or concerns regarding any of the information set out in this document, please contact a member of the team at Muslimspouse.com via our ‘Contact’ page.